February 17, 2022 – Concord, CA – USA
The Center For Health Design; Taggart ”Tagg” Neal, EDAC, Founder and CEO TAGCarts – Member Spotlight
…This month, we had the pleasure of interviewing Taggart “Tagg” Neal, EDAC, of TAGCarts. Tagg is literally thinking outside the box with his innovative and time-saving solutions for caregivers.
Briefly describe your current role.
As founder and CEO of TAGCarts, I oversee strategy, operations, culture, execution, finance, investor relations, sales and business development. Everything I do falls within the discipline of building a brand of products with nurses and hospitals. Our brand reflects their values, culture, and goals for better community health.
How long have you been affiliated with The Center?
What led you to become a member?
The Center’s member community represents other like-minded teams embracing evidence-based design (EBD) in the healthcare industry. As a startup, I wanted our membership and contributions to the greater collective to be a cornerstone of our company culture. The team at The Center supported my vision for a cart company beyond expectations and hasn’t stopped since.
How did you get started in the industry?
In 2003, I was fortunate to be offered a position with a medical cart company as a territory manager for Northern California and Nevada. I fell in love with the role of serving nurses by providing medical cart solutions to enhance their ability to work smarter, safer, and provide better care for patients.
How have you utilized EBD and your EDAC credential to build a better cart and how has that impacted outcomes?
The evidence-based design process provided the framework for designing our supply cart for nurses – known as the TAGCart. It validates our design as going way beyond. We sought challenges and feedback from users to improve and inform design. My evidence-based design credential (EDAC) gave me the knowledge to apply the EBD process to our medical cart design. Including stakeholders requires input from more than just end-users. One outcome of that was the evidence we found where hospitals and healthcare systems are trending toward the integration of their sustainability goals into their supply chain. This validated our desire to build a sustainable cart for healthcare and was thus included. Had we only asked end user nurses about sustainability, we would not have known hospitals were looking for capital equipment to evolve beyond being competitive to becoming beacons of sustainability.
What have you liked most about being part of The Center for Health Design community?
Collaborating with other design-minded professionals. It’s comforting and validating to know others view objects, products, or environments of care beyond the “surface” of what they actually are. It’s design-mind thinking and there are no right answers, only models for processing. Eliminating binary outcomes encourages my ability to explore, suppose, imagine, and on occasion innovate.
What is your “go-to” resource from The Center?
The Knowledge Repository. It’s a dynamic treasure trove of case studies, white papers, and overall evidence-based design work for healthcare.
What is one of your greatest professional accomplishments?(more…)
August 20, 2021 – Sacramento, CA USA
TAGCarts is pleased to officially welcome Dr. Karen K. Giuliano, PhD, RN, FAAN, MBA, to the TAGCarts Board of Advisors.
Karen brings over 25 years of experience in critical care nursing, medical product innovation and clinical outcomes research. Karen has made numerous contributions to the literature, with over 80 publications in more than 20 different journals and is also a frequent presenter. While her knowledge is in general acute and critical care, Karen’s specific interests are focused on the intersection of clinical needs and medical technology use, development and innovation.
In mid 2020 during the height of the COVID-19 pandemic, Registered Nurse, Karen K. Giuliano, was featured on the “Handoff” podcast by Trusted Health – For the Modern Nurse, as a nationally recognized nurse-innovator. TAGCarts reached out to Dr. Giuliano to appreciate her interview and share the work they were doing to elevate nursing with highly designed medical carts for healthcare.
Karen recognized the medical cart market as antiquated and ripe for disruption. Embracing TAGCarts’ vision and culture, Karen was attracted by how the company had made nurse input vital to their research and design process. In light of the CEO’s experience in medical carts for healthcare, Karen was impressed with the depth of end-user / nurse feedback TAGCarts integrated as part of the due diligence product development process. (TAGCarts and it’s partners conducted a multitude of interviews, performed in depth research, and hosted a three-day design charette with nurses in Berkeley, California in January 2020).
In the fall of 2020 TAGCarts engaged Karen’s consultancy firm, Pace-Setter & Associates, to perform clinical research and collect data around a potentially life saving medical cart innovation project. In addition Karen participated on the design team for their first generation supply / treatment / procedure medical cart.
Karen and CEO Taggart Neal met in Boston, Massachusetts in April of 2021 as her role soon progressed from consultant to Advisor.
Dr. Giuliano’s professional and educational background can be seen on her Advisor profile here.
June 14, 2021 – Sacramento, CA USA
Patent No.: 10,927,873 – TAGCarts, Inc.
TAGCarts®’ intellectual property development is a key focus of it’s growth strategy. On February 23, 2021 the USPTO awarded the Delaware corporation’s first utility patent relating to medical and workstation carts. You can readily view on Google Patents here, “Wall Anchor for Cart with Recharging.”
Background of Invention:
In TAGCarts’ mission to solve for nursing with evolved medical cart and workstation solutions, an undeniable pain point emerged as omnipresent.
Problem: Clinically and professionally trained Nurses monitoring, managing, and maintaining mobile medical cart power systems. Initially chords, plugs and outlets plagued hospital and healthcare nursing. In order to keep medical carts and workstations powered, nurses are required to monitor power levels, manage chords, outlets and plugs, and maintain populations of powered carts for use while others may be charging. A slight improvement came with “Swappable” batteries. Now, with banks of batteries charging at centralized stations in a department, nurses were no longer having to plug, unplug and manage chords, outlets and plugs. However, they still require monitoring, managing and maintaining these floating battery cartridges, into the carts, into the chargers, and round and round. This added unnecessary nurse ambulation, and traded one physical and cognitive task for another. While solving for chords and plugs, and to some extent nurses bending up and down with chords, now they are carrying loaf of bread sized batteries to and fro. Additionally, now the PAR levels of batteries available, must be maintained, purchased, and refreshed to require the power modules for the carts. Unfortunately a huge majority of carts and workstations still use the less expensive chord / plug / outlet versions, and the newer “Swappable Batteries” still fall short of actually solving for eliminating this non patient centered task from nursing workflow.
Solution: The TAGCarts’ Patented design is an ecosystem whereby omnipresent and existing items in the nurses’ environment of care, are smart, charging carts at all times as needed. Thus completely eliminating the physical, mental, and cognitive task nurses currently have with mobile power systems – and more importantly freeing them up to do more dignified, important, and patient outcome centered tasks.
The winners of the concept design?: Nurses, Patients, Staff, and hospitals.
Currently named the “Power-Anchor Smart Rail™”, the product has successfully completed the “Proof of Concept” phase and entered the “Prototype” phase. The company’s evidence-based design methodology directs toward usability studies and select hospital pilots next. In addition to smart charging, the Power-Anchor Smart Rail also embodies features for seismically anchoring, cart-top / workstation surface wireless charging (handhelds, laptops, & tablets), general “Docking” (physical or virtual), and data transmission for medical carts and workstations.
TAGCarts® has benefited from a plethora of nursing professionals who continue to encourage, support, and participate in their research and development of medical cart solutions for healthcare. Together – they are committed to medical cart design and manufacturing that enables and elevates the nursing community, rather than add remedial tasks with no patient benefit.
About TAGCarts, Inc.
TAGCarts® is a Veteran Owned, California Founder Institute company bringing the medical cart industry into the 21st century with conscientious design and material manufacturing for nurses in healthcare. Based in Sacramento, TAGCarts® mission driven values’ of social responsibility and sustainability in healthcare was honored as Comstock’s Magazine’s “Startup of the Month” and founded by CEO Taggart F. Neal in 2019.